[ Manual E2 3D Printer - Quick Start Guide ]
* Please review this entire guide before operating the printer.
WARNING: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Please read the safety information to ensure that you use the appliance safely.
General information
You can find general information about this instruction manual here.
§ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently.
§ This manual is intended for the installer and the user of the appliance.
§ Follow the safety instructions and warnings.
§ Keep the instruction manual and the product information safe for future reference or for the next owner.
§ Check the appliance after unpacking it. Do not connect the appliance if it has been damaged in transit.
§ If you have any questions, please contact our local service center or distributors.
§ Any failure and losses caused by ignoring the following mentioned items, and cautions mentioned in the operation and installation instruction are not covered by our warranty and any liability.
Intended use
§ Read the information on intended use to ensure that you use the appliance correctly and safely.
§ Only use this appliance:
§ According to this installation and instruction manual.
§ In a well-ventilated and dry environment;
§ The environmental conditions used are:
Operating Ambient Temperature: 15-30°C, 10-90% RH non-condensing
Storage Temperature: -25°C to +55°C, 10-90% RH non-condensing
Restriction on User Group
§ Keep children, pets and vulnerable persons away from the appliance.
§ This equipment is not suitable for use in locations where children are likely to be present.
§ This equipment is only allowed to be used by skilled person. This appliance may be used by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Safe Installation
Take note of the safety instructions when installing the appliance.
WARNING - Risk of electric shock!
§ Improper installation is dangerous.
Connect and operate the appliance only in accordance with the specifications on the rating plate.
Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
The protective conductor system of the domestic electrical installation must be properly installed. The installation must have a sufficiently large cross section.
Please ensure that the power supply system (current, voltage and cables) can meet the normal load requirements of the electrical appliances.
Never equip the appliance with an external switching device, e.g. a timer or remote control.
When installing the appliance, check that the power cable is not trapped or damaged.
Select the fuse according to the fuse safety identification requirements.
The power plug and the socket must be matched and the grounding blade must work properly, and the body must be properly grounded.
§ If the insulation of the power cord is damaged, this is dangerous.
Never let the power cord come into contact with hot appliance parts or heat sources.
Never let the power cord come into contact with sharp points or edges.
Never kink, crush or modify the power cord.
§ When the machine is energized, touch the machine shell and find that there is electrostatic inductance. This indicates that the machine in the home is not well grounded. Please stop the machine and repair the power connection immediately to ensure a good grounding.
§ Do not connect the power supply with wet hands.
§ If you have any questions, please consult a professional electrician.
WARNING - Risk of fire!
§ It is dangerous to use an extended power cord and non-approved adapters.
Do not use extension cables or multiple socket strips.
If the power cord is too short, contact Customer Service.
Only use adapters approved by the manufacturer.
§ If the insulation of the power cord is damaged, it is very dangerous.
WARNING - Risk of injury!
§ The high weight of the appliance may result in injury when lifted.
Do not lift the appliance on your own.
WARNING - Risk of suffocation!
§ Children may put packaging material over their heads or wrap themselves up in it and suffocate.
Keep packaging material away from children.
Do not let children play with packaging material.
WARNING - Risk of injury!
§ The appliance may vibrate when in use.
Place the appliance on a clean, even, solid surface.
§ If tubes and power cords have been laid incorrectly, this causes a tripping hazard.
Lay tubes and power cords in such a way that there is no risk of tripping.
§ If the appliance is moved by holding onto protruding components, such as the appliance door, the parts may break off.
Do not move the device by holding onto protruding parts.
WARNING - Risk of cutting!
§ Touching sharp edges on the appliance may lead to cuts.
Do not touch the sharp edges on the appliance.
Wear protective gloves when installing and transporting the appliance.
Safe Use
Follow these safety instructions when using the appliance.
WARNING - Risk of electric shock!
§ If the appliance or the power cord is damaged, this is dangerous.
Never operate a damaged appliance.
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
If the appliance or the power cord is damaged, immediately unplug the power cord.
For after-sales support or after-sales service, please refer to page 28 of this manual.
Repairs to the appliance should only be carried out by trained specialist staff.
§ An ingress of moisture can cause an electric shock.
Never expose the appliance to intense heat or humidity.
Do not use steam cleaners or sprays to clean the appliance.
For after-sales support or after-sales service, please refer to page 28 of this manual.
Repairs to the appliance should only be carried out by trained specialist staff.
WARNING - Risk of harm to health!
§ Children can lock themselves in the appliance, thereby putting their lives at risk.
Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening.
With redundant appliances, unplug the power cord and cut through the cord.
WARNING - Risk of suffocation!
§ Children may breathe in or swallow small parts, causing them to suffocate.
Keep small parts away from children.
Do not let children play with small parts.
CAUTION - Risk of injury!
§ The covering plate may break if you stand on or climb onto the appliance.
Do not stand on or climb onto the appliance.
§ The appliance may tip over if you sit on or lean against the open door.
Do not sit on or lean against the appliance door.
Do not place any objects on the appliance door.
§ Reaching into the chamber while the three-axis system is still moving may cause hand injuries.
Wait for the three-axis system to come to a complete stop before reaching inside.
§ The spatula provided in the accessory box has sharp parts. If the spatula is used improperly, the user may be injured.
Do not touch the edge of the spatula.
Keep children away from the spatula.
§ Some parts in the printer are sharp and may cause injury.
§ When removing the printing model, please refer to Section I. Remove the Printed Model.
CAUTION - Risk of burns!
§ When operating or printing at high temperatures, the shell of the appliance becomes hot.
Do not touch the build plate when the printer is heating up.
Please wear the heat-insulating gloves provided in the accessory box for operation.
Please keep children away from the heated build plate.
§ The temperature of the extruder is very high when it is printing.
Please do not touch the extruder when it is heating.
Please wear the heat-insulating gloves provided in the accessory box for operation.
Please keep children away from the heated extruder.
Safe Maintenance
Take note of the safety instructions when performing maintenance work on the appliance.
WARNING - Risk of electric shock!
§ Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use the manufacturer's original spare parts and original accessories when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
§ An ingress of moisture can cause an electric shock.
Do not use steam cleaners or sprays to clean the appliance.
WARNING - Risk of injury!
§ The use of non-original spare parts and non-original accessories is dangerous.
Only use the manufacturer's original spare parts and original accessories.
Warning: Indicates a potentially hazardous situation which, if not avoided, may result in injury or damage.
Hot Nozzle: The hot nozzle sign indicates the presence of devices with high temperatures. Always use extra care when working around heated components. Always wear the heat resistant gloves provided in the Starter Box when working near the nozzle.
Nozzle temperatures in the printer can reach 300℃(572℉).
Hot Surface: The hot surface sign indicates the presence of devices with high temperatures. Always use extra care when working around heated components. Always wear the heat resistant gloves provided in the Starter Box when working near hot surfaces.
Moving Parts: The moving parts sign indicates that a hazard exists. If touched, it can cause serious bodily injury. Always keeps hands clear of moving parts.
High Voltage: The high voltage sign indicates the presence of high voltages. Always stay away from exposed circuitry. It is recommended that all conductors be removed.
FCC Statement
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
EU Conformity Statement
| This product and-if applicable-the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the RE Directive 2014/53/EU, the EMC Directive 2014/30/EU, LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU. |
| 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: http:// www.recyclethis.info. |
| 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info. |
UKCA Conformity Statement
| This product is marked with "UKCA" and in conformity with the relevant UK statutory requirement: Radio Equipment Regulations 2017. Full text of the UK declaration of conformity is available at https://www.raise3d.com. |
UK sales partner company name:3DGBIRE Ltd UK sales partner company address: 3DGBIRE, Unit 44/45 Chorley North Industrial Estate, Drumhead Road, Chorley, Lancashire, PR67BX | |
Electromagnetic Compatibility - EMC
Simplified EU Declaration of Conformity
Raise3D declares that this device is in compliance with the essential requirements and
other relevant provisions of Directive 2014/53/EU. Full text of the EU declaration of
conformity is available at https://www.raise3d.com.
RF Exposure Information
This device has been tested and meets applicable limits for Radio Frequency (RF) exposure.
This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must be co-located or operating in conjunction with any other antenna or transmitter.
CE&UCKA Mark Warning
The device is restricted to indoor use only when operating in the 5150 to 5250 MHz frequency range.
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BG | IE | LU | HU | MT | NL | AT | |
CZ | EL | PL | PT | RO | SI | SK | |
DK | ES | FI | SE | DE | FR | LI | |
NO | IS | CH | TR | UK(NI) | UK |
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CE&UKCA Output power table:
Function | Frequency | Maximum Output Power (EIRP) |
Wi-Fi | 2412-2472 MHz | 18 dBm(b)/ 18 dBm (g)/ 13 dBm (HT) |
5150-5250 MHz | 19 dBm(a)/ 18.5 dBm(HT20)/ 17.5 dBm(HT40) | |
5725-5850 MHz | 14 dBm(a)/ 14 dBm(HT20)/ 14 dBm(HT40) |
FCC Output power table:
Function | Frequency | Maximum Output Power (EIRP) |
Wi-Fi | 2412-2462 MHz | 18.31dBm(b)/ 15.62dBm (g)/ 14.9dBm (HT 20) |
5150-5250 MHz | 15.36 dBm(a)/ 14.79 dBm(HT20)/ 14.41 dBm(HT40) | |
5725-5850 MHz | 15.48 dBm(a)/ 14.49 dBm(HT20)/ 14.06 dBm(HT40) |
Printer | Raise3D E2 | ||||
Build Volume (W × D × H) | Single Extruder Print | Dual Extruder Print | |||
330 × 240 × 240 mm (13 × 9.4 × 9.4 inch) | 295 × 240 × 240 mm (11.6 × 9.4 × 9.4 inch) | ||||
Machine Size (W × D × H) | 607 × 596 × 465 mm (23.9 × 23.5 × 18.3 inch) | ||||
Weight | Net Weight | Gross Weight (Carton Only) | Gross Weight (Carton with Pallet) | ||
35.1 kg (77.4 lbs) | 43.8 kg (96.6 lbs) | 51.3 kg (113.1 lbs) | |||
Electrical | Power Supply Input Power Supply Output | 100-240 V AC, 50/ 60Hz 230 V @ 2 A 24 V DC, 350 W | |||
General | Print Technology | Fused Filament Fabrication (FFF) | |||
Print Head System | IDEX Independent Dual Extruders | ||||
Filament Diameter | 1.75 mm | ||||
XYZ Step Size | 0.78125, 0.78125, 0.078125 micron | ||||
Print Head TravelSpeed | 15-150 mm/s | ||||
Build Plate | Flexible SteelPlate with BuildTak | ||||
Max Build PlateTemperature | 110°C | ||||
Heated Bed Material | Silicone | ||||
Build Plate Leveling | Mesh-leveling withFlatness Detection | ||||
Filament Run-out Sensor | Available | ||||
Layer Height | 0.1-0.5 mm | ||||
Nozzle Diameter | 0.4 mm (Default), 0.6/ 0.8 mm (Available) | ||||
Hot End | V3P | ||||
Max Nozzle Temperature | 300°C | ||||
Connectivity | Wi-Fi, LAN,USB Port, LiveCamera | ||||
Noise Emission (Acoustic) | < 50 dB (A) When Building | ||||
Operating Ambient Temperature | 15-30°C, 10-90%RH, non-condensing | ||||
Storage Temperature | -25°C to +55°C, 10-90% RH, non-condensing | ||||
Filter | HEPA Filterwith Activated Charcoal | ||||
Technical Certifications | CB, CE, FCC, RoHS, RCM | ||||
Material | Material Type | PLA/ ABS/ ASA/ PETG/ PC/ PETG ESD/ TPU 95A/ PVA+ | |||
Third Party Material | Supported by Raise3D OFP (Open Filament Program)* | ||||
Software | Slicing Software Supported File Types Supported OS Machine Code Type | ideaMaker STL/ OBJ/ 3MF/ OLTP Windows/ macOS/Linux GCODE | |||
Printer Controller | User Interface | 7-inch TouchScreen | |||
Network | Wi-Fi, Ethernet | ||||
Power Loss Recovery | Available | ||||
Screen Resolution | 1024 × 600 | ||||
Motion Controller | Atmel ARMCortex-M4 120 MHz FPU | ||||
Logic Controller | NXP ARM Cortex-A9 Quad 1 GHz | ||||
Memory | 1 GB | ||||
Onboard Flash | 16 GB | ||||
OS | Embedded Linux | ||||
Ports | USB 2.0 × 2, Ethernet × 1 | ||||
*For detailed information and slicing profiles of the materials supported by Raise3D OFP, please visit https://www.ideamaker.io/.
The firmware is based on RepRapFirmware (https://github.com/dc42/RepRapFirmware)
The electronics inspired by Duet3D.
DUET 2 WIFI and DUET 2 ETHERNET LICENSE
The Duet WIFI/ DUET 2 WIFI and DUET ETHERNET are licensed under the terms of the CERL OHL 1.2 (see below or http://www.ohwr.org/attachments/2388/cern_ohl_v_1_2.txt for full text) will the following additional conditions:
a. Attribution:
Any reproductions or modifications of the hardware must contain the following attribution on the silkscreen and packaging:
"Based on the DuetWifi by Think3dPrint3d and Esher3d, see www.duet3d.com for the original DuetWifi information. This reproduction/modification is not endorsed or supported in any way by Think3dPrint3d or Escher3d".
b. Logos:
No reproduction or modification of the Duet 2 Wifi or Ethernet hardware may contain the Think3dPrint3d, Escher3d or Duet3d logos.
Should you need any further information, please do not hesitate to email us at inquiry@raise3d.com.
1. Front Parts
A. Air Filter Box
Contains the air filter, which can filter out part of the harmful gas produced in the printing process.
B. Extruder
Feeds the filament into the hotend.
C. Hotend
The hotend consists of a nozzle, heater block, thermocouple, heater rod, throat tube, and heat sink.
D. Platform Tray
The Platform Tray is highly magnetized to ensure that the build plate stays in place.
E. Touch Screen
On-board computing system to display printer status, error messages, and receive commands.
F. Power Saving Button
Quick press to put the screen and LED in sleep/wake mode; Long press for 10 seconds to restart.
G. Filament Box
Holds the filament that will be printed.
H. Flexible Plate
You can easily remove your models after they've finished printing by bending the plate.
2. Back Parts
A. Electric Control System
Includes screen components and the motion control panel. Do not open without permission.
B. Camera
Used to observe the operation of the printer.
C. LED Light Bar
Provides interior lighting of the chassis.
D. Filament Holder
Holds the filament spool, maximum weight 3 kg.
E. Input Power
AC input and switching.
F. Filament Exit
The filament leads from here to the extruder.
G. Filament Run-out Sensor
Detects when the material has run out.
H. Switching Power Supply
Switches from alternating current to direct current. Please be careful, it’s dangerous! Do not remove the power box without permission.
I. Air Filter Fan
Pulls air out of the machine through the air filter.
J. Ethernet Port
RJ45 port to connect the printer to a network.
3. Other Parts
A. Z-axis Endstop Limit Switch
Limits the maximum position in the Z direction and provides a Z-axis zero reference.
B. Extruder (Left/Right)
Feeds the filament into the hotend.
C. X-axis Guide Rail
Guides the extruder’s movement along the X-axis.
D. X-axis Motor (Left/Right)
Respectively controls the corresponding extruder for horizontal movement.
E. Z-axis Motor (Left/Right)
Controls both ends of the X-axis beam for synchronous lifting movements.
Use hands to remove the Z-axis and X-axis locks. Please carefully store the removed locks, so that they can be installed again and used in subsequent transportation.
The top foam contains five power cords of different standards. Please use the power cord that conforms to your current country (or region) and connect it to the power socket. Turn on the switch and start the device.
Turn on the power and the printer will enter the boot process. Your Raise3D printer will take about 60 seconds to boot. When the touch screen displays the "Welcome" window, the printer is ready. Then you can finish the installation and first print according to the Setup guide.
The slicing software, ideaMaker, is available on the USB storage device included with your printer.
Additional downloads and versions are available online at: https://www.raise3d.com/download/
Open the installer and choose your preferred language. Select your preferred installation location for ideaMaker, and click "Next".
Follow the instructions provided by the guide, and click "Install". After the installation is finished, click "Next" to go to the next step.
Click "Finish" and ideaMaker is installed.
Open the Disk Image for the ideaMaker installer. This is located in the USB storage device included with your printer. Alternatively, you can download the latest version from https://www.raise3d.com/download/.
Next, drag the ideaMaker icon(left) into the Application folder on the right side.
When launching ideaMaker for the first time, you will need to select your printer model. Select "printer setting" and choose the type of the printer you are using, then press "Next".
Select the diameter of your filament. Press "Finish" to finalize the initial settings.
NOTE: ALL E2 printers use 1.75 mm filaments.
Click the "+" button to import "Giveaway Spinner" included in the USB storage device.
Click "Start" or the button on the box to start slicing the model.
Confirm your printer type and material are correct, then select the standard slicing template.
Click "Edit" to select the type of Platform Addition and the type of Support.
Click "Save and Close" to return to the previous menu. Click "Slice" to generate your file.
Save the sliced files (.gcode and .data) by exporting them to the included USB storage device.
NOTE: File names that do not conform to the Western Latin character set may not display properly.
Confirm that the files are saved and eject the USB storage device.
You can connect to a network by selecting the SSID and inputting the password. When the Wi-Fi module is manufactured, 2.4G is set at HT20, 5GHz is set at HT40.
Note: The Wi-Fi’s frequency is fixed before being manufactured. The customer is not allowed to modify the Wi-Fi’s parameters.
(If needed, please contact our tech support team).
Alternatively, you can select "Add Other Network" and input a name and password.
The printers are pre-leveled at the factory, but we recommend verifying that the leveling has not changed during shipping.
How to level up the X-axis:
As shown in figure 1, click "Maintenance" to level up the X-axis and it will touch the top beam until horizontal.
Click the "Utilities" menu and home the Z-axis. Press the upward arrow to lift the Z-axis about 0.3 mm-0.7 mm.
Check the distance between the nozzle and the printing platform. After pushing the left extruder to the center position on the platform, loosen the nozzle screw.
Take out the gauge from the Accessory Kit and insert it between the nozzle and the platform. Adjust the nozzle so that the distance between the nozzle and the printing platform exactly matches the thickness of the gauge (about 0.3 mm). Tighten the nozzle screw and remove the gauge. The other nozzle is adjusted in the same way.
Follow the steps shown in the figure on the touch screen to run 9-point automatic leveling.
After the 9 grid interface automatically closes, the leveling is finished.
Insert the USB storage device into the USB slot on the side of the touch screen.
Select the "Print" tab, and choose "USB Storage". Select the file and check the printing parameters and settings. Press "Print" to start printing the test file.
During printing, you can check the status of your printing, including printing time and other parameters, from the touch screen in the "Home" interface.
NOTE: The touch screen will display an image of your model on-screen during printing. This image will only be shown when the file is sliced by ideaMaker before being uploaded to the printer.
If you run into any issues during this guided setup, please contact our expert technicians by creating a ticket at support.raise3d.com. Customers outside of the US, please contact your local Raise3D distributor or reseller.
For sales information please contact us at sales@raise3d.com.
Other inquiries: for any other inquiry please send an email to inquiry@raise3d.com.
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